O. H. Mower Services
Terms and conditions
By allowing O H Mower Services to do work for yourself; you are agreeing to our terms and conditions.
This includes but is not limited to any of our services such as sales, trading, purchasing, repairs or servicing to any machine and any other service we may provide you.
The sale of any machine or part from O. H. Mower Services to a customer of any sort.
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When purchasing any goods from O. H. Mower Services, you are required to pay a deposit on goods of which we must order in with the full cost of the purchased goods paid for before the item leaves the premises.
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All goods remain the property of O. H. Mower Services until fully paid for.
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You have the right to cancel an order up to 2 days before the due date with the exception of special orders. (See 1.3.1) Deposits may be lost when an order is cancelled.
1.3.1 Special orders require consent from O. H. Mower Services for order cancellation or return. This may incur a cancellation or returns charge.
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You have the right to return goods providing they are unused within 30 days of purchase. Returns may incur a returns charge in accordance with the goods being returned.
2.1 Trading is not a service advertised, however if a trade is accepted, a separate agreement will be arranged.
Selling goods to O. H. Mower Services
3.1 If you, as a customer, wish to sell goods onto O. H. Mower Services such as a machine you must firstly arrange for an official offer from the company.
3.2 Accepted offers must be signed to agree that the goods are then property of O. H. Mower Services.
3.3 A receipt of payment must be given to show that the goods have been paid for.
3.4 O. H. Mower Services reserves the right to decline any offer or sale.
Any work done to goods such as repairs or servicing to customers machinery
4.1 All goods in O. H. Mower Services property are covered by their insurance policy.
4.2 O. H. Mower Services cannot be held responsible for coincidental faults with goods whilst they are in their possession.
4.2.1 Where possible any faults caused by O. H. Mower Services will be corrected at their own expense.
4.3 You may request an official written quotation, which O. H. Mower Services is obliged to stick to. Quotations are valid for a maximum of 30 days.
4.4 You may request your machine back at any time with the up to date charge paid, for work carried out and parts fitted at that time.
4.5 Work completion time scales are to be used as a guide only. O. H. Mower Services will endeavour to complete work within the guide time but cannot be held responsible for late completion due to circumstances beyond their control.
4.6 Equipment not collected from the premises of O. H. Mower Services within 30 days from the date of notification of completion of work or estimate ordered, will be subject to a reasonable storage charge. Any goods or Equipment left for more than 90 days without prior agreement will be subject to a 30 day written notice of disposal with the storage charges to still be payable.
4.7 O. H. Mower Services reserve the right to refuse to carry out work on unsafe equipment.
Payment Terms
5.1 Invoices are to be paid upon receipt unless credit terms are agreed prior.
5.2 O. H. Mower Services do not accept cheques as a form of payment.
5.3 O. H. Mower Services reserve the right to charge storage fees and interest on late payments.
5.4 Failure to pay an invoice will result in legal action against you. You will be liable for all legal costs incurred.
Miscellaneous
6.1 O. H. Mower Services reserves the right to change these terms and conditions at any given time without prior warning.
6.2 All private details are stored securely, are for O. H. Mower Services use only and will not be passed on. Please see the privacy policy.
6.3 O. H. Mower Services is a VAT registered company. All prices quoted are including Value Added Tax at the current rate (20%).
6.4 Complaints will be responded to within 7 days of initial complaint. O. H. Mower Services will do their upmost best to conclude a complaint to a suitable level of satisfaction.